CANCELLATION / BOOKING POLICY

Clients are required to give a minimum of 48 hours notice to reschedule or cancel an appointment.

If no notice is given within 48 hours then the deposit paid will be forfeited no matter what reason is provided. 

Clients who do not show up to their appointments with sufficient notice, will not be able to schedule another appointment until another deposit is paid.

DEPOSITS / PAYMENTS

When booking an appointment, we require a 50% deposit. Deposits are mandatory to secure the appointment, which can be booked online.

All deposits paid are NON REFUNDABLE and if cancelled within the 48hr period they are NON TRANSFERABLE.

we require a minimum of 48hrs notice for any cancellations and rescheduling prior to your appointment time - otherwise your booking fee will be forfeited.
Your booking fee will be credited to your account for any cancellations made more than 48hr notice period.

No refunds will be offered for change of mind, where a service(s) is deemed to have begun and underway.

We accept the following payments:

• Cash

• Visa/Debit cards - Please prepare cash to avoid a $2 transaction fee.

APPOINTMENT ETIQUETTE

Please arrive on time and by yourself to your appointment.

Unfortunately we cannot accommodate late arrivals (more than 15 minutes). We may cancel your appointment if you arrive arrive late and your booking fee will be forfeited, Alternatively your appointment may be shortened, however original booking amount will be charged.

If you are visiting for the first time, please allow adequate time for traffic and parking. 

Our salon policy is that children or additional guests CANNOT attend appointments with you. This is for their own safety and the comfort of our clients.